We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done! ...Alex Docherty
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Excellent service- thank you. I will be passing on your details to others.
...Lesley Bambridge
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Equipment exactly as I needed. Did the job in five minutes. Cheaper than elsewhere. Pick-up was great, service friendly and precise. Would use again! ...michael david gibson
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Good and very fast Delivery to Germany. Everything was very good. ...Oliver Sandner
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Good price and service. Delivered within the timescale promised. ...Peter Devine
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What you need - a good price and fast delivery ...Benjamin WELSH
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Very pleased with the help, service and price received with my recent order for Vailant flue parts. ...P Routley
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excellent delivery time, very well packed and great communication, thankyou. ...Peter Towlson
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Excellent service and communication.
Would recommend. ...Ian Freeman
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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