Very efficient service and speedy delivery. On the ball with email responses and item arrived just when you said it would. Well done! ...Raymond Sowden
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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service was excellent and speedy however charging £14 delivery for a £4.44 part is a bit to much . if it was me to make it an excellent transaction i would of placed in an envelope and posted it ...Michael Rowlands - Micky Dees
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Excellent service and good communication. ...Dr Andrew Dodd
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very goodservice, and client very pleased with the boiler. thanks she now has a nice warm house again. ...june chalmers
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Great service in sourcing an end of line product, which was delivered ahead of expected date.
thanks! ...Jeremy Finch
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Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service. ...Linda Hodder
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Order arrived as scheduled and the spare parts we ordered fitted perfectly. Would definitely use the company again. ...EA Hunter
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Excellent service with speedy delivery. ...Carol Hanney
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In time. In budget. Many thanks. ...Sergey Danilov
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