|You provided a very quick and efficient service, thank you
|Goods received in good time, thanks.
|Order delivered on the day quoted
I think the delivery driver had recently undergone a charisma bypass!
I was very surprised to find the ceramic basin was shipped without any pagaging or protection - a risky strategy I would think.
------------- ------------------------- ------------------
The supply of sanitaryware comes from the manufacture without packing we also use internal transport rather than couriers which is why the items get there in one piece.
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|order was fine...exactly what was expected.
|ALL PARTS ORDERED ARRIVED ON TIME AND NOT DAMAGED.
|First rate service, no complaints or adverse comments
|Good service with genuine parts all available on your website and if there is a problem you quickly sort it out. Thank you
...Presbytery Guest House
|The service and the communications were good.
The items were ready for collection as promised.
I am happy with the service provided.
The turnaround time for information on stock availability could be a little quicker.