|Goods have arrived and were in good condition.Communication regarding order status was excellent. First class service. Thankyou very much.
|Awesome & first class customer service special thanks to Christine and Deborah, absolutely polite and helpful, lightning fast shipment plus accurate updates on every step from having placed the order until delivery. Company and staff - highly recommended!
|Good communications during order process goods arrived at stated time overall good service.
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|Thank you for your good service with my order. After an intitial date of four weeks delivery Christine desrves a mention as she despatched what you had to get me going and the remainder followed a week later not the four weeks as we feared - not bad service - thank you.
|It is a breath of fresh air to find a company as helpful as My Tub, thank you for your help!
|excellent service. Part fitted and working , happy customer
Only wish I hadnt needed it.
|Fast and efficient service - helpful carrier dropped off next door as instructions and good value
|The services and shopping experience with MyTub from ordering to
delivery were 1st class