Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you. ...Emma West
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Very satisfied, good service, product delivered on time.
Your initial estimate for delivery was a little optimistic 5 days not 2 to 3.
Overall quite happy. ...David Johnstone
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Very bad, my order has not been deliverd. ...perparim tema
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Excellent service thank you very much for sending so quickly. You have saved us having to have a new boiler. Would certainly recommend your services. ...Karen Chubb
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First class service, items delivered on exact day stated. ...Richard Allison - RAE
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Good service. Arrived as ordered. ...Aylesbury House
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My order was placed at noon Thursday and delivered noon Friday.That is what I call excellent service.Would use this site again.
Thankyou
Keith Barrow ...Keith Barrow
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Materials ordered were delivered by local suppliers. However it took a week to arrive. Ordered other materials at the same time from another plumbing supplier, which arrived the next day. So materials ok but delivery poor. Would I use again, yes. ...Mr David Gordon
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first class service, thankyou. ...damian segrave
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