|I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
| Yes, thank you, received Monday 11th as advised by you, well packaged appears OK . have not put into use yet as its for my brother. hoping it fits his fire. thanks. roger
...ROGER JAMES STARMORE
|I have been trying to get this part for 2 months and have been persistently let down, including being fobbed off by the manufacturer, I ordered it from my Tub and it arrived within 8 days! Nothing short of miraculous!
I cannot recommend this company highly enough, my first stop from now on.
The link has been added to my favourites to ensure I never get messed about again. You have scored 11 out of 10 in my book, Well Done!
|No problems with this transaction. The boiler was delivered on the date stated.
I will use mytub again if the need arises.
|Great customer service - thanks for keeping me updated with progress of my order some of your competitors could learn a thing or two from you about responsiveness!. Thanks again.
|The order arrived promptly will use again
| Laurie at my tub was very helpful in finding the part I needed. Thanks.
Very satisfied with the service. Damon.
|Excellent service - excellent price - highly recommended!
|wondeful service, my solar heating fluid arrived first thing in the morning the very next day. You cannot inprove on that. many thanks
|many thanks for a super service, Happy Christmas and busy new year.