Good communications, keft informed of order status. Delivered on time.
Thanks ...David Gunn - Truma UK
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Very pleased with the products. Was able to put the on my existing gas fire with no problem. I was relieved I could still get replacement coals as my fire is over 10 years old. Slight confusion regarding delivery but this was sorted out quickly. ...Lisa Foley
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Good experience. Enquiries were responded to rapidly and l was kept fully updated with the progress of my order.
Arrived when advised, in excellent condition.
Happily deal with MyTub again.
Rob Thorp ...Rob Thorp
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Excellent service really efficient will use you again. Neil ...Neil Purdue
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all very good thank you ...Martyn Jenkins
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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Many thanks, smooth transaction from start to finish. ...Ty Cato
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Thanks for all.
Good service and answer To customer.
Thanks.
...juan pablo escalante - SEM
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Unbelievably fast delivery and great product, thank you. ...phil benn
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Excellent service. Even sourced an obsolete product for me. The communications from Christine have been excellent - I would highly recommend. ...Helen Kennedy
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