Excellent service, thank you, will use again. ...Grace Sturman - Country Cast Baths Limited
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Good website- easy to use. Fast delivery. Product as described and good value. Thanks ...Lindsey Dougall
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Everything really good thank you, very good service and help. ...Rob Rydings
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Thanks ladies for your prompt help and support, i will definitely use MY TUB again-Have a great Christmas! Pete Irwin. ...PETE IRWIN
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Great service. Delivered on time. Email enquiry replied to immediately. Would use this company again. ...LESLEY - WEBSTER
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Dear Sir
the goods have arrived. Thank You.
the only issue i have is that they took a long time to be delivered.
Yours Faithfully
Graham Blackburn ...Graham Blackburn
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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Great service, good communication and the item turn up on time and in good condition ...Neil Chambers - Chambers Building
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When I placed my order there was an initial blip with regard to delay in the delivery date However, this was very quickly resolved. The interest for the customers needs was noteworthy and reassuring.
Two members of the staff need special mention--- Deborah and Christine whose dedication to my requirements was exceptional. THEY ARE BOTH A CREDIT TO THE COMPANY and need recognition. ...Ram Tiwary
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Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
...Mr S. Skinner
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