Order received in time given. Good service. Thanks. ...Allendale Estates
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Jeannette searched for my part found it local for me. Just picked it up fitted job done! Great price, great customer relations, Thank You. ...Ray Clark
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Many thanks for all your help in securing the special bath needed. Your price was by far the cheapest, but above all the advise and service was first class Steve callbacks and updates was a level of customer service I had forgotten existed. I would be happy to recommend My Tub to anyone.
thank you again ...terry fox
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Excellent service and surprised with a prompt deliver. Very happy from a first time buyer. ...Vijay Modha
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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Kept informed of when deliveries would take place and of any delays. Very good service and would use again. ...Maureen Rooney
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Order received, the part is OK and my carrier run perfectly. Thanks for all your services and your very good contact.
Bests Regards
Jean Pierre ...HOAREAU Jean Pierre
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Order arrived within stated time - Good service! ...Dave Sanders - Dartington Crystal Torrington Ltd
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thank you very quick and proffesional perfect service and contact ...k
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In reply to your request - we now have thank you all our requirements. It was a prolonged procedure. The units required where not available although they were on your list of products so I had to buy them locally. Each time I asked something else was not available. Your staff were excellent at all times and I cannot blame hem for lack of stock. One more thing and I know it was my fault it is not clear in the graphics that when you order from the page I expected to get the whole unit so when I ordered against the page your people had to inform me that for instance I only got the basin not the pedestal. I felt that as a designer of web pages myself it should have an underline that the facts are that you are not getting as the picture. Easy for you but not for the average layman. Than ...Terry Wybrow
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