Painless to order and delivered promptly to my door. Excellent service ...Ken Lamb
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Dear Sir
Please your packing is very ok especially way and manner the items was labeled very good. The only problem is the delay. ...OLANIYAN OLALEKAN - ROMEKAN GLOBAL ENERGY LTD
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Ordered the spare part for the gas boiler on Tuesday it arrived Wednesday - couldn't ask better than that! Thanks.
...Margaret Milner
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very good service. The diver phoned when almost arrving for delivery. A ver good system ! ...susan brown
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Fantastic customer service, highly recommended ...Tim Loud
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Thanks very much for the fast delivery of the wc pan for our sailing club. Excellent like for like replacement and great price. ...Stephen Hinton-Smith
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Excellent service, good communication, quickly located a part that everyone else said was obsolete. ...Piers Goodman
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No problems at all, kept me informed and delivered when you promised ...Rod Henderson
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Thank you for promptly getting my order to me over the Xmas period.
will be using your company again. ...Brian Hook
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