Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Excellent service for a part that couldnt be sourced anywhere else.
...Janet Davis
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product easily identified using google link. prompt delivery. thank you
...julian rudek
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Excellent service - we actually got what we wanted, on time delivery and the cost was competitive.
The website was very user friendly and made finding and ordering the product a relatively painless task...much appreciated in a busy school office :- thanks
...LESLEY HORTON - SIDDAL MOOR SPORTS COLLEGE
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Very pleased with the service, thank you. Especially pleasing was the friendly telephone manner of the operative when I made an inquiry.
...Paul Russell
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Excellent service at good price - thank you.
...M.B.Services
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Excellent service.
Many thanks.
...Mr P J Webb
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Very good service and no complaints-thank you.
...Rufus Moore
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I have only good to say about the execution of my order. I was kept informed of how my order was progressing, it was delivered within a few days of ordering, and was delivered the on the date I was told and within the time scale on the day. The young lady on the telephone when I first enquired was very helpful and the young man who delivered it was very polite and carried the parcel, which was a sink and quite heavy, into the house. Thank you to all concerned and I would not hesitate to use My Tub again.
...Beryl Reddington
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Really good service and quick delivery, would definatly use again.
Regards
Iwan
...Bastable Electrical Services Ltd
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£
£1239.04 
