I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised
...Martin Scott
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Fantastic customer services, very helpful and friendly. Next day delivery, order was as promised. Would highly recommend. Thank you
...Judith Nicholson
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First class service but very surprised to receive the item in its normal factory box with no packaging to protect it
...John kingston - J Kingston electrical engineers
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VEry good service, and telephone communication was good when requiring an updateconfirmation of delivery etc. I mainly dealt with Jeanette who was very good.
...John Pearson
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First class service from Laurie online chat help who sourced the product I wanted quickly and efficiently. It arrived within a few days. It was exactly as described and excellent quality. Many thanks, Laurie.
...Diana Dalton
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Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you.
...andrew Long
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a good all-round service, thank you for the swift response.
...Alan Ledger Coops EMBS
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I dealt with Steven many times. I was very pleased with the way he handled my orders in professional and prompt manner. Keep up the good work. You can count Ford Electric Supply as a satisfied international customer.
Sincerely
Allen Nault
Montreal, Canada
...Allen Nault PO 12229 - Ford Electric Supply
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Great service from you, so thank you
...James Robinson - Lee Robinson Associates Ltd
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Thanks very much for the fast delivery of the wc pan for our sailing club. Excellent like for like replacement and great price.
...Stephen Hinton-Smith
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£
£1239.04 
