|Excellent customer service. Very friendly and helpful staff who kept me fully informed and the item was avalialble for collection as promised.
Competitive price as well so a very good buying experience.
|product easily identified using google link. prompt delivery. thank you
|I am quite pleased with the service. The order arrived when promised although the driver of the lorry was a bit upset because he had a very large lorry and we live in a very small lane. In addition the address was incorrect. The house name is Avalon and is on Old Barn Lane in Churt, Surrey.
...Mrs. D. Eustace
|Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it.
|Very easy to use the website and great prices compared to other sites. Very prompt dispatch and you kept me informed of progress at all stages. A great find!
...Mrs R HolmesHenderson
|Very pleased with the products. Was able to put the on my existing gas fire with no problem. I was relieved I could still get replacement coals as my fire is over 10 years old. Slight confusion regarding delivery but this was sorted out quickly.
|Very helpful customer service when I messed up on the transaction.
|Great service will recommend
|My order arrived in good time and as I was not at home when the delivery was made the item was put in a safe place and a note was put through my door.
...Mrs Brenda Hurran
|Good price, efficient communications and quick delivery. Thanks!