|Order did arrive on date supplied. After having made frantic efforts to secure an am or pm delivery, I was advised that I would be having a pm delivery. The delivery was then made between 9 and 11am because luckily a friend was in to take the parcel in. I also note that a message had been written saying deliver after 12!!! Having said that the contents were as expected.
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Very sorry, normally we are proactive in getting this information to you before you are asking for it, we can see where this slipped through the net and are taking steps to prevent it happening again.
Thanks for your Feedback.
...Lynn Frances Andrade
| Good quick service, nicely packed and very good communication.
Many thanks, derek
|The usual prompt response, keen price, and excellent delivery service with very helpful driver.
...Ms S E Ellis
|I was happy with the ordering process and the items I received but thought that the P&P was very high for such a small lightweight item! (£5.99?)
|Very good service, fast delivery
|Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order.
|Goods arrived quickly, in good condition! Communication updating order process very good! First class service, Thankyou!
|The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good.
|perfect thank you
|Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha
...Mr T J COOPER