Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though. ...Colin Crow
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Excellent service - thermostatic cartridge arrived in three days - predicted 5 -12.
Thank you ...Geoff Anderson
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I would like to take this opportunity to thank you and your company for the speedy and efficient way you have dealt with my query.
Excellent service!!
...Mr M D Rawle
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Hello
Received order thank you and delighted with service.
Kind regards
Mr and mrs C.Milne ...Mrs Christine Milne
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Top customer service. ...David Gillanders
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Although I did not find your website that easy to navigate, your Customer Services staff were very helpdful. They gave me the exact information that I needed to place my order. I was also pleasantly surprised to see the price of the items that I ordered through yourselves, and delivered by Plumb Centre, and the much higher prices shown for the same items on the Plumb Centre website! ...Michael F Harris
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Highly satisfied with whole ordering process, and especially the very prompt delivery well ahead of schedule. ...Robert Elward
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very good service will use again , highly recommended ...platters harunu tercan
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Unfortunately, the CD valve of the Tristan 06732COMPL thermostatic cartridge was found broken when it was delivered.
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Hello
Sorry for the inconvenience, I understand this was immediately resolved with a replacement.
Regards
MyTub ...Xiaobao CHEN
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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation ...Jonathan Mosse Renovations
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