Very prompt and efficient.Fire now operational again. Part no. on the paperwork would havwe been useful for future reference. Thank you. ...Alan Chamberlain
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excellent all round, nice price and delivered promptly.
...Ian Tomkinson
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Excellent service- item received in good order and on time. Many thanks ...Patrick Clarke
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Excellent speedy service, at a very competitive price. ...Jonathan Carmalt
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Very pleased with the service and the way I was kept informed at all times. Can highly recommend. Thank You. ...Eric Agar
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Excellent service and very good communication. ...Jette Bramby-Gunary
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Brilliant service. Very glad that I remembered I had used you before. ...Peter Groves
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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fast delivery and excellent service!would recommend and use in future, ordered 2pm yesterday, delivered 9am today, Excellent. ...Henry P Robinson
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