Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class.
...DARREN BAILEY
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First class service with regular progress updates.
They managed to source a product which none of my local suppliers could supply!!
Well done ... :-)
...mrs janette kirkpatrick - calmac developments ltd
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I placed my order, the price quoted could not be beaten by any other supplier,and the part arrived well within the time quoted. Excellent!
...Timothy St.JohnHayes
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Received the parts in perfect condition. Although there was a delay, I was kept informed at every stage. Great service!
...Morag Dobbin
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We were happy with our online purchasing experience and the items arrived in good time - thank you
...Sensemaster Ltd
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excellent service, valves delivered next day as promised---will use again
...peter west
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Excellent service!! will certainly use again.
...Shaun Gibson
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Very helpful staff, order arrived on the confirmation date
...Gardner BTC LTD
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
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Very pleased with the quality of service and prices, would recommend you anyone and would certainly use you again
...Paul stretton
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£
£2.48 
