A difficult to source part was supplied, albeit with some delay, and regular updates kept me informed of progress with factors beyond their control. Excellent service when other merchants declined to help. Thank you. ...Roger Elliot - Dunsop Farm
|
First-class service : helpful, friendly, personal and effective. My only concern is that basin was delivered "bare" not in a cardboard box, or similar and the protective plastic film that should have protected the edges of the basin was perforated or torn in places it will not be clear until the basin is removed from its plastic wrap whether any cosmetic damage was incurred as a result. ...Philip Taylor
|
Good communications both for estimating delivery time and once order placed. Delivery estimate was 2-3 days from order and the products ordered arrived 2 days after delivery. When I had a query it was answered very quickly. Would happily use MyTub again. ...Paul Callow
|
after a minor disagreement, the service was very impressive ...geoff - GB SERVICES UK LTD
|
Outstanding service from beginning to end. The technical advise was spot on. Speedy delivery. Highly recommended. ...Diana Vaughton
|
very satisfactory service. thank you very much ...george baker
|
we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
------------- ------------- --------------
Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
|
Superb service as always. ...Steve Faley - Ondemand Plumbing
|
I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again. ...Angela Robertson
|
Received the Item I ordered on time.
Really happy with the service provided.
And specially the really good communication with the customer service ...Byrdan Ltd Ta Mc Donalds Restaurant
|