Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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excellent price, good quality and rapid delivery. Would recommend this site to everyone. ...Hugh Pidgeon - East Riding Leisure Haltemprice
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Order arrived quickly and was perfect for my purposes. Thanks. ...Nigel Bryant
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Great service. Christine is to be commended on good communication and followup to ensure I wasnt charged extra for these items. Well done! ...Paul Kohn
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Well done guys, you sourced an obsolete part in 48hrs, great communication, first class service, your number is now on our board! ...Brooms Park Ltd
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Very pleased with the products. Was able to put the on my existing gas fire with no problem. I was relieved I could still get replacement coals as my fire is over 10 years old. Slight confusion regarding delivery but this was sorted out quickly. ...Lisa Foley
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Ordered a bathroom cabinet panel on Monday. Received a phone call on Wednesday asking if it would be ok to deliver it that day, which it was. I received it early evening on Wednesday. All in all a first class service and would recommend to everyone. ...Paul Beck
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A great service. Nick H ...Nick Hawksley
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good prompt service, thankyou, peter ...Mistral Yachts Ltd
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Many thanks for my bathroom accessories, very good quality, I am very pleased with them. Also many thanks for the prompt delivery.
Mary Devereux ...mary b devereux
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