I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again. ...Angela Robertson
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Great service with very helpfull staff. ...James Waddell
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I ordered this same item just two years ago thermo couple for gas fire ordered it the at 3pm arrived 9am next day, this time taken a few days longer but no emergency so pleased enough about service, the only criticism I made then and am making now still no PHOTO image of the item being purchased it really does make a difference when you can compare it item that you trying to match, luckily I still had the same part number, but would illuminate some problems.
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Dear Henry
We have uploaded a photo now, thanks for the feedback.
Regards
MyTub
...Henry P Robinson
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Easy to order. Quick delivery and good communications. Excellent service and very pleased with order. Thank you. ...Anna Evans
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Excellent service. Arrived in time and no damage to coals. Did not think I would find company to supply goods as fire no longer available.
...Janet Doohan
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Excellent and speedy service. Will be using this company again.
Voiseys Electrical Services Ltd Poole Dorset ...Paul Voisey - Voiseys Electrical Services Ltd
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Great prices inc free delivery with excellent customer service.
Order delivered within 2 days.
Unfortunately there was a manufacturing fault with the sink out of My Tubs control . I emailed MyTtub and Christine dealt with the problem immediately and I received a replacement in less than 24hrs. She provided excellent customer careafter sales service and is a credit to My Tub.
Would definitely recommenduse again. ...Brian
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Great service and fast delivery. Product well priced and good selection to choose from. Web site on ipad easy to navigate. ...Roger Marshall
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You were very charming & helpful & the part arrived efficiently the next day by UPS. I thought the part was the wrong one as it did not fit as expected & think I left a panicky message on your answerphone, but we have made it fit & all is OK and I Have hot water again so many thanks. ...susan henshall
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Hello, the item arrived damaged, I reported this and was told that a replacement would be sent and the damaged item collected. The service that I have received is good but the packaging which I believe was done by your supplier was none existent, just a thin wall box with no packaging whatsoever. Early days yet but I am expecting a appropriate completion. Regards Pete ...Peter Clark
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