goods arrived on specified date, in good condition - thanks ...Henry Tillotson
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very good service collected items next day from local plumbase cannot fault overall service ...andy stoner
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Spot on, great service, delivered well within timescales set and was very good when I got the order wrong on-line, very responsive and corrected my error. ...Richard Page
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Excellent delivery time, easy ordering.
Only comment would be huge box for small item, and no packing materials.
Item was rolling around. ...Debbie Hoole
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The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications. ...Hilary Thomas
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Dear SirMadam,
It is just my opinion, but I find your website terrible to navigate. Perhaps it is partly because I am not a plumber, but surely people do not shop for plumbing fittings by brand first Wouldnt they look for the type and size of fitting, then choose the brand Why can we not order search results Why are there a zillion sub-categories in each sub-category in each category - case in point, me trying to find suitable compression fittings for 8mm microbore pipe.
Otherwise, you seem to stock absolutely everything, and at a good price.
Sincerely,
A. Cochran
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Thank you for your input, you have a very good point. The search engine is something which needs attention and if adding the manufacture to sort by might have helped yo ...Andrew Cochran
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Received packaging ,quality excellent, exactly what I was needing it for,excellent company to deal with ...Denis McLaughlan
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Order arrived on time as promised. Very helpful staff. Excellent service. ...D.A.Tomlinson
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Item received in good condition but item described was not what I received. I am still waiting for confirmation as to whether this can be returned and the cost for doing this!!! Please contact me on 020 7924 3650.
Many thanks
Lynn Ford ...Building
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I can only compliment you on exemplary service. You took care to provide exactly what was required and took the initiative to keep my cost to a minimum. Your communication was also first class. Many thanks. Highly recommended. ...Bob Scanlan
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