Very impressed with the level of service, will definitely use again
...Ian Brooks
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us.
...Peter Morris
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Straightforward, effective service. Prompt response to a minor payment issue. Reasonable prices. Thank you.
...Steve Edmondson
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Received order on time as promised. Excellent service
...R Tanner
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you
...Neil
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No problems at all, delivery information was well communicated and item actaully arrived safe and sound ahead of forecasted date.
...Grant S Campbell
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MyTub provided a very good service for a specialist item keeping me fully informed from the initial order through to deliver, which due to the nature of the item took a few weeks. Would happily recommend this company.
...Keith Edwards
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Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part.
...Trevor Charles
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Thanks for informing me about delivery date. Arrived on the day advised. Pleased with service.
...Mr Gregor W. Jack
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Very helpful, would not hesitate to use this company again.
Thank you.
...Andrew Thorpe
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£
£389.96 
