I ordered a Honeywell 7 day unit online the item arrived the following day.The service and product flawless ,highly recommended. ...Derek Hoyle
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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I was very impressed at how quick the order arrived at my address. and even more impressed at the fact you sourced the part
Our local Plumb Centre said it was unavailable
Thanks and I will be recommending you to everyone
Regards
Andrew Sanaghan ...Andrew sanaghan
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friendly , helpful service,good communications...would highly recommend,many thanks ...michael moore
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I had to chase up my delivery but the service I received after contacting MyTub was fine. Goods then were received within 3 days. Would I use this company again Yes ...Graham Abbott
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Description of product was with SIDE or bottom supply. There is no side supply. Also described as having components pre-fitted, this is not true. I expect a partial refund for the inconvenience of this. Please respond.
Thank you
P.Joslin ...Patrick Joslin
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Everything arrived as promised. ...Terry Kent
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Was delivered at the time discussed. ...jamie macey
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Great service ordered product received 3 days later perfect condition 5 star company . ...David - Parlett
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Excellent value - no hassle ordering. ...M R Rutter
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