So pleased I was able to still buy the correct vermiculite for my Valor gas fire. I bought a cheaper pack first, of a different brand from another company, which had larger granules. Unfortunately, I found it caused quite loud popping noises when the fire was on. Using the correct vermiculite bought from your company has made all the difference. Also, it was delivered within good time.
...Julian Willis
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would recommend mytub without question, surerb service and delivery as promised with trackable postagenot needed
well done and thanks
...p.smith
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More than happy with the service provided & appreciated the updated e-mails advising the status of my delivery.
...Colin Peacock
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Arrives superfast and well packaged. Very pleased
...Johanna Duffy
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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excellence service and a prompt delivery, would use again
...paul redford
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Very fast delivery. Top Ware. Top ware. Gradly again.
...Manfred Ploesch
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Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company.
...Simon Morris
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Totally 1st class thank you. If I ever need another boiler part you will be my first port of call THANKS AGAIN
...Rob Poulton
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Hi
Products very good.
Website great
Service was very slow on this occasion ---you said you had problems
getting the parts
...Kevin Enfield
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£
£389.96 
