Found ordering straight forward.It was a little confusing that the date of arrival was found to be a day before the depot received it ,but I was confident that it would arrive the next day . And so it did. ...Mrs Mairi Wallace
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After a small delay in sorting out the bank details your service was impeccable.
Delivery was on the days that were stated.
Yes, I WAS impressed and WILL be using your store again.
Thank you from Clive Bennett. ...Clive Bennett Home Maintainance
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my TUB service was easy , fast , and I was always kept up to date . Excellent .
Thanks
John McDougall ...John McDougall - Safehinge
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Great price and excellent service. Superb two way information trail regarding progress of an order, which is updated as appropriate by real people. Thank you. ...Dion Stuart
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all very good thank you ...Martyn Jenkins
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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The Helpline is extremely helpful and affective. Postage is expensive and the delivery time is too long. Nevertheless overall pricing is reasonable. Thank you for your help. ...Mr. Kee - Chak Ip
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Excellent service, very efficient ...Philip McElhinney
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Excellent - the only company to think laterally enough to find me a replacement for my obsolete airflue duct. Thanks! ...John Hinks
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re-assuring to get the stuff quickly and easily, no problems, no hidden charges, well recommended ...Richard Metcalfe
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