Delay in getting the order to me because the item was discontinued but they did obtain it & send it. It arrived & a week later I got an email to say it would be delivered next Monday. Not impressed with that communication.
...PETER A SMITH
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Many thanks for an excellent service. The goods arrived last Friday as advised by yourselves.
Regards
Paul Seager
...MR PAUL SEAGER
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good service
...Julie Meares
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
------------- ------------------------- ------------------------- ----------------------
Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Excellent service. I placed an order for a toilet seat, having never used you before. Received a phone call within minutes checking I had ordered the right item as there are different sizes available. Having confirmed item was correct it was delivered 2 days later. Very pleased.
...Nigel Spargo
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Excellent service. the part arrived exactly when you said it would!
...Roger Francis
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Excellent service and communication throughout the process of the order
...Kirsty Ellis
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Thanks for the quick delivery. The Driver was a very friendly chap!
...Martin Miles
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The boiler arrived promptly.
The driver had not been briefed to call ahead as requested and consequently was kept waiting for an hour.
Subsequent message via the website asking about flues and fittings has not been answered.
...richard middup
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thanks so much! part arrived today, thanks for sticking with me and searching high and low for this! many thanks again love jim x
...James Randell
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£
£389.96 
