Pacakge delivered on time. However, the packaging was opened and in a sorry state when delivered. Lucikily there were no missing items. ...P Saujani
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Very good. Aqua Lisa no longer available. MyTub 4 days and received.
...BH East - Devon Props
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Very prompt delivery. Well done
...Mrs I Kinchin
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my-tub were great again but the part took some fettling to fit
did in the end though-all good : ...j leroy
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Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks ...Pike Martin
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Many thanks a very good part to improve the operation of our boiler unfortunately it had 1 item missing from the kit the 90 deg elbows please can you also put the customers name on the delivery note. It is installed and working well. you could make people more aware of this part and its benefits ...Mike Maynard
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Delivery exceptional !! Despite awful weather conditions my Water King Sentry was delivered on the day promised. I didn't expect that. also customer services were a pleasure to deal with. Nothing too much trouble. In all a very pleasurable experience dealing with MyTub. My thanks particularly to Christine. ...John Thompson
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I dealt with Steven many times. I was very pleased with the way he handled my orders in professional and prompt manner. Keep up the good work. You can count Ford Electric Supply as a satisfied international customer.
Sincerely
Allen Nault
Montreal, Canada ...Allen Nault PO 12229 - Ford Electric Supply
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Excellent communication from the team and found the product I needed to complete the job in my bathroom. Definitely recommend using this company. ...Patricia McCarter
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