Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future. ...T SMITH
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Many thanks. Very swiftly delivered. ...Chris Bushnell
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I could not get the exact part from the Manufacturer anymore, My Tub found it and at a reasonable price. ...David Williams
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great service, quick delivery and informed at every stage of the order, will use you again. ...james pettitt
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My order arrived on Tuesday 20th as promised and is working perfectly.
Thank you for the great service. ...Philip Hide
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Excellent service from placing my order to receiving it.
Kept informed with the process.
This is my second order and would definitely order again.
...Gill Bushdyhan - Concept Chemicals
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Thanks to My Tub I have been able to obtain two very scarce products to repair my central heating controls. Despite set backs from 3rd party suppliers, the goods were sourced and delivered in good time by My Tub. With my grateful thanks. ...Paul Banks
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Good service. Prompt delivery ...Bedford Girls School
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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The price is better than the local plumbing shops for the items I bought. The delivery time was not the quickest but came when they said it would. ...Les Atkins
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