I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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Jeannette searched for my part found it local for me. Just picked it up fitted job done! Great price, great customer relations, Thank You. ...Ray Clark
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Easy ordering process.
...AlixPartners Ltd
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Dear Sirs,
Our opinion regarding your products which we have recently received, is that they are in a high level of quality and very shiny, hope this impression will remain after a long time of use.
Best regards
George Pavlou ...Georgios Pavlou - JGP Hellas Ltd
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got the parts picked up thanks for your prompt service ...graham warcup
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Excellent service with good communication throughout. ...Stephen Webster
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It arrived on time, and it works.
What more can one ask
Thank you ...Stewart Orr Sound Services
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Thank you - a very efficient service and excellent telephone support staff. ...Margaret Miller
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Found my increasingly rare part. Thanks. ...Tim Smith
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Hi,
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me ...Martin Frain
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