service was great arrived when said it would, and fitted with no problems will certainly use this site again thank you ...MRS P A HAWTIN
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Order now completed satisfactorily. Thank you for your service. ...REBowyer
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Delivered very efficiently and arrived in good time. Thank you very much for a very efficiet service. ...Anthony Lowton
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Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive. ...Stephen Gomersall
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Best service ever!! A well-known gas supplier condemned my boiler because of supposed obsolete parts. Well, not only did MyTub have the parts - they were a fraction of the cost I expected and they were delivered within the week with no problems. Brilliant and highly recommended!! Thank you very much! ...Shaun Carr
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Ive had really great customer service from My Tub - helped me track down the right toilet seat, even checking with the manufacturer and delivery etc all worked well. Thank you ...Vivienne Forsyth
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I was very impressed with the level of service I received. The order process differed from that advertised on the website but I was kept informed all the way and given the option to cancel the order and look elsewhere.
Steve was an absolute gent throughout.
5 stars. ...Steven Rule - The Billowing Loaf Ltd
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Hi everybody
Well i used your on-line chat to correctly identify the part I was looking for & hooked up with Jeannette - who I must say was brilliant. She even e-mailed me a photo of the item I went on to purchase. Brilliant service
many thanks - awaiting delivery now:) ...Mike Matty
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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As described and as ordered with speedy delivered. ...Donna Williams
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