Wrong item delivered. My Tub were on the case straight away and now have the correct item. ...George Cowie
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Product info on web site excellent, prices competitive.
22 days from date of order was far longer than expected. Maybe you should indicate that goods are out of stockex stock at the point of order. ...David Asquith
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Excellent service - thanks. ...Richard McBrien
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Product as described. Delivery on time. Thank you. ...Mr Daniel Scherer
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Good communication and prompt delivery. Product as described. Would do business again. ...Martin CLARIDGE
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Delivered on time, good value, I recommend Mytub Ltd ...mark waits
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Very helpful and accomodating, but a little difficult to contact directly via email, except through the notes page. Altogether a very positive experience however. ...Judith Whitham
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I will certainly be using Mytub again, delivery could have maybe been a little quicker. Kept well informed on order progress. ...Robert Mackay
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Got more than i expected, I got 2 wheels, 2 bearing sets and a pivot pin, delivery was quick, and kept me informed of when and where I would get the product. these cutters also fit the larger cutters by gerberit. ...Craig Adams - Kaygee Engineering
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