We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human who confirmed they had the part and was able to give an accurate delivery estimate, which was a big relief. In the end, they beat their estimate by a couple of days - it arrived the next day. Would totally use MyTub again. ...Martin Tlaskal
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Good customer service. Prompt delivery. ...Peter Clothier
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The item arrived on the confirmed date. However, I had it delivered to my work address large organisation and my name was omitted from the address label. Fortunately it included my phone number otherwise there would have been a delay in receipt.
...Pauline Sudworth
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Very quick reponse, item delivered promptly. Very good service.
Only issue is the soft close is very, very slow to close. I have one other of these fitted to the main bathroom and that works OK. Cannot see how this can be adjusted. ...Kenneth Appleby
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Fantastic service and great prices - handled my change of order efficiently and with little fuss, and kept me updated as to progress. ...Mark Blinman
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I have received the item,it is now installed and appears to be working fine. Thank you for a very smooth transaction. Dermot ...Dermot Wright
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Fanastic service, goods arrived within 24hrs. Many thanks for your efforts.
Regards
Roger ...Roger Styring
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Hi, I would just like to say the help and service I received processing my order was fantastic,so very efficient and polite.Thank you very much. ...Roy King - na
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Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you. ...Emma West
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Perfect and prompt service.
Many thanks ...MarK Seager
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