I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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item was damaged so had to order a new part. ...David Borthwick
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Very pleased with the service provided. Would definitely use your services again ...Jean Fozard
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Great service. Helpful staff! ...Brett Gascoigne
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got the parts picked up thanks for your prompt service ...graham warcup
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Mirror arrived on time and very securely wrapped. Good quality ...Gillian Dunnet
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Order collected from local centre. Fast, efficient and excellent customer services. ...SUE MILLBANK
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Service was excellent - kept fully informed.
Product fine, except that the Seat Pillars had no screw slot I had to cut my own.
No problem with the website. ...Mr LDJ Clark
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Very helpful and prompt speedy delivery. ...Brett McLellan - Iona Properties
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Although what I ordered was the cheapest I could find online, the delivery of around 2 weeks was very long, especially when most sites nowadays offer a two or even next-day delivery. Two weeks without a fully-working shower is a long time to have to wait.
When the parts were delivered I wasnt home, so they were taken to a centre, more than a 90 minute trip from my house, which was quite inconvinient.
Still, I have the parts now, Ive fitted them and my shower is as good as new. ...Graeme Sayer
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