Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o
...Geoffrey LLoyd Evans
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Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated.
...Peter Hughes
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Very impressed with service . Most suppliers just indicated the part was obsolete. You came back with a further request and searched for a replacement part which worked fine. For an on-line supplier this was explementary service . Will certainly recommend to other gas engineers.
...Michael Lukey
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Washers received yesterday. Many thanks.
...Sharon Forbes
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Fantastic service. Thanks so much.
...Ms Sophia Ioannou
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Excellent service - thanks.
...Richard McBrien
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Excellent service. Great price
...Mark Spence - Aztec Adventure
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Everything perfect! Quality and price the best and delivery speed amazing.
On my favorites now!
David
...David Pedder
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Quick replies to queries, timely delivery. Many thanks - would use your company again.
...Sameena Ismail
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Many thanks for your help dealing with this order. We had some difficulties and had to refund hinges and order a new seat but the help from your team was fantastic. Would happily recommend myTub to anyone.
Thanks again
Rick
...Richard Kite
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£
£16.37 
