Goods came within a few days. Excellent communication from MyTub about my order. Would use again. ...Baxi Heating
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Prompt delivery and goods as described. Many thanks! ...John M Hall
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Service was excellent, thank you. ...david stock
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Great service, parts arrived on time and they were correct, thank you. ...david jude - david jude
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The service was excelent, the goods arrived within 3 days.
the product was as shown and described on the web site
I would recoment mytub 100% ...Anne Langley - Langley
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Great price and received the following day, will use again! ...Michael Downes - Bower and Child Ltd
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The K1 Radiator panels arrived as per your advice. They fit OK and are exactly as described, being good value for money. The only criticism I have is that the packaging was dreadful. The corrugated cardboard they were packed in was completely missing at one end exposing the panels to possible scratching and damage. I pointed this out to your delivery man but he didnt seem too concerned. Luckily, on this occasion, the ends of the panels were not damaged, but it could happen next time. ...John A Downing
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many thanks, good price for part, good delivery, good communication, would buy from you again
...paul rushton
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Satisfactory item and service delivery ,will use again. ...ROGER GARDNER
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