This order was a complete disaster. I originally ordered these coals to be delivered to my door, before I was then told I had to collect them from a warehouse. That warehouse turned out to be the Plumb Center who had not got the product I had ordered, but individually wrapped coals. I have no idea if I have been overcharged for the number of coals I actually received individually rather than the number of coals contained within the bag originally ordered. ...Stuart Page
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Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
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Hello
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
Regards
MyTub
...Nicholas Farhi
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Received excellent service and communication in up-dates on delivery details. Product was as expected. ...Mrs Margaret Hodge
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Thank you for excellent service.
Ive received shipment in time
the only big MINUS was the excessive shipment costs for an EU-customer, which trippled the product price.
Best regards GB
...Band Gernot
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1st class service i picked the product up myself from my local plumbing outlet which was quick and easy for me great product at a good price would buy from mytub again thanks for a 1st class transaction ...Norma Manning
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Order delivered on time and as described.
Web page is easy to navigate although a tad basic in looks. Does the job though.
...Colin Campbell
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very fast delivery. Thank you. ...R. G. Spoore
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May cost more but service is excellent and quick delivery even when free. ...Weston Sailing Club
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Items were correct as per description and price point was great. However the 3 weeks for delivery of complete order seems was excessive. ...Craig Young - Livingston Centre Ltd co Savills
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Good and prompt service. Kept me updated all the time. Order arrived on the stated date and as described. Very pleased. Will recommend everyone to give a go ...Vineet Singh
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