When the part I ordered went astray in the mail a replacement was sent out quickly and with no quibble. I think this a top class service and will buy again from MyTub. ...Frank Chadwick
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Although my order could not be completed as quickly as we might both have hoped, I was kept informed about progress and the items were delivered by your transport just under 3 weeks after the order was placed. ...David Beck
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We have absolutely no complaints whatsoever concerning our dealings with mytub. The item we ordered was obsolete but mytub were very quick to suggest alternatives. We phoned them to order one of them which was cheaper than the one we had ordered and paid for. The balance of our payment was refunded immediately. The item, a towel rail, arrived the next day. From start to finish, we were kept fully informed of the progress of our order. The person we spoke to on the phone was polite and efficient. We can thoroughly recommend this company. You will not be disappointed. ...Susan Langley
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I was very impressed with the level of service I received. The order process differed from that advertised on the website but I was kept informed all the way and given the option to cancel the order and look elsewhere.
Steve was an absolute gent throughout.
5 stars. ...Steven Rule - The Billowing Loaf Ltd
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Great service, respose time to email,price and delivery excellent. ...PAUL ASHURST
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MyTub provided an efficient, very helpful and friendly service, highly recommended. ...kenneth cairns
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Excellent service, all questions answered. Very pleased with the delivery ordered late on a Friday and received on Monday morning. ...Michael Hall
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Excellent service. Product was exactly as specified and at a good price. Delivered very quickly. We are very pleased - thanks. ...Carl Whorton
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I was most impressed with the service I received from MyTub. The part for my fire is obsolete but you managed to find it. I phonedand texted on three occasions and the ladies I spoke and received texts from were most helpful.
The only minus is more detail about the delivery service used would be appreciated. ...Marion Hazzard
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Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...Steve May
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