Very Pleased with product and service, and very good communication.
Thank you ...Mr T Stubbings
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Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we ...Mr. Anthony Hopkins
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Very helpful staff (christine). Fast efficient service - item available for me to collect few hours after placing order.
Thank you
...Gareth Stuttard
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I highly recommend mytub. The service was efficient , polite and friendly. Their communication regarding the delay of my item from Germany was prompt and I was kept up to date with the delivery of the order. I would use mytub again. ...Kate Lim
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Customer service from MyTub was excellent. Steve and Samantha kept me well up to date with the delivery status of my order. I will definitely use MyTub again. ...Stephen Hanmer
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Very pleased with the service provided. Thanks ...Mr Harvey G Foster
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Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good. ...Joan Muir
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Seat arrived correctly and on the date said at the order. So all happy.
Thank you. ...Stonebond Properties
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Many thanks for the prompt efficient service we had almost given up on finding this spare part given its age but luckily you had it in stock
Thanks very much ...Andrew Bates
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Very quick delivery once notified that the item had been sent. Seals exactly as described, easy to cut to size and fit perfectly. The only drawback was the wait between placing the order and it being despatched. ...Allan Wragg
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