Received in good time. Thanks. ...R.NICHOLLS
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Good products
Good service
However cost of postage and packaging i.e..
Placed in a plastic bag, excessive. ...stephen Lusher
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Very good service. Seamless from order to delivery. Thanks, MyTub. ...John Beasley - Land Management Ltd
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Fantastic service. Order was dispatched same day and arrived asap.
We made a mistake when ordering and myTUB were more than helpful in resolving the matter.
Will recommend to all. ...GORDONS ELECTRICAL SUPPLIES
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Thanks very much for the prompt delivery of our order - and the emails keeping us informed of its progress. ...Ken Young
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Item delivered in a timely fashion and to the schedule advised by your online message service which was useful. Everything is as expected. Thank you. ...bryce wilkinson
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Order processed very quickly and great communication about my order. Arrived within the week, good service! ...Paul Johnston
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Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith ...Ken Smith
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Still waiting for my item, wrong item delivered and now told correct item not in stock. This is contrary to the stock enquiry information I was given when I placed my order. This is now holding up my builder and I will now possibly be charged for the delay in his time.
Can you please update me when my order will arrive
Thanks.
...Nicholas Undrell
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