Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you
...Neil
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Good price, long wait for goods. Updated often why the goods were delayed.
...David McColl
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the service was fine.
...Steve Pullan
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HI.. Thanks , we received the part. A bit disappointed that the part took longer that the original estimated time because my customer had 2 options -
One supplier was cheaper but estimated a longer delivery period by a few days and your product was dearer but estimated a quicker delivery. So he chose the dearer but quicker delivery option which ended up taking longer than the other cheaper supplier had advised.
I appreciate that your delivery time is an estimate, but shame it couldnt have been a bit more realistic.
Yours, Allison
...JOHNSTON COMBINATION BOILERS
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Prompt, efficient and relaiable.
...Robert West
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Fab service from the team at Mytub - especially sorting out my problem after I ordered the wrong item!!!
...nicholas burns
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Excellent quality and intact order, would order from this company again,thank you
...Anthony Wood
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five star service
...nicholas browne
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Super, start to finish.
I have been sold an obsolete part at a discount. Located and despatched within an hour. Excellent.
You might widen your delivery options. Small parcels like mine could be delivered at a price of less than £3, especially if there is no rush.
...Robin Turner
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A company that looks after its customers and does everything possible to complete their order . First Class
...I.E.Ralph
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£
£43.42 
