I was impressed and would recommend mytub. Mytub was easy to contact, I spoke to people on the telephone who knew what they were talking about and if uncertain would look into the matter and get back to me with reliable information. i could see the conversation history by using the contact us form. I was kept me up to date with my order process via emails. A company that deserves to do well. ...jane wilkinson
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Good communications and service. ...Michael Greenwood
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First class service but very surprised to receive the item in its normal factory box with no packaging to protect it ...John kingston - J Kingston electrical engineers
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Excellent service, pleasure to deal with. Defeated by manufacturers problems but only after exhausting all avenues. ...Ian Smith
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Fantastic service, fast, friendly and very competitive, will definitely use again. Thank You! ...Callum B
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig ...Dr Iain McQueen
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Brilliant service helpful staff and a fast delivery. ...Mrs IA BRUNSKILL
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Brilliant service, quick and efficient. Would recommend as its 1st class!! Thank you. ...brushmakers
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the price I paid was very resonable, the delivery could have been quicker as the supplier I regularly use took receipt of this days before the actual delivery date.
I thought this would be sent direct
I infact asked how long this order would take to deliver and was told it was with woolsley waiting to be delivered two days later. You would please and maybe have returning customers if the delivery was quicker.
In general I am pleased with your service. Thankyou ...G A GAS SERVICES
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First time i have used my tub,very happy.I was kept informed of order statues,order arrive in good time.Very good service ...aci worldwide EMEA ltd
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