after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub
...dennis curley
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Excellent service - Product came when they said it would and a very competitive price. Thoroughly recommended.
...Tim Mitchell
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Motor recieved on Saturday - thanks. Very quick service especially as we are right in the middle of christmas post
...Mrs J A Soper
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laurie was very helpful in finding the correct part i required, which i ordered and received the next day.
Many thanks,
John
...john william barber
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Fast effective service - got what I wanted - job done!!
...Dharmesh Kesur - Heart of Kent Hospice
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Goods were a good price and delivery was on the forecast date of 5 working days. Unfortunately I was out! but delivery was rearranged for 2 days later and goods arrived by 10:00 on that day.
...David Langan
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As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged.
...Clive Batchelor
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Hi let me say that My Tub and a first class service. My fire part which I ordered was no longer available. My Tub e-mail as they had found a replacement part. I phoned the customer service to have the replacement part this part was actually cheaper than the original one. I got the part the next day plus a refund of the difference in price Thanks again My Tub
...Ian Bramhall
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The services and shopping experience with MyTub from ordering to
delivery were 1st class
...ian boyd
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EXCELLENT CUSTOMER SERVICE ST A GOOD PRICE. WAS KEPT ADVISED OF ORDER STATUS THROUGHOUT. WOULD HAPPLILY USE YOU AGAIN
...Laurence Forrester
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£
£16.37 
