Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us. ...Peter Morris
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Great service from placing the online order through to delivery of the item ordered. ...Michael Gullis
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Thanks for your help... I needed to contact Twyford for help with the "S" type toilet.
Regards,
Ralph Wood ...Ralph Wood
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Order processed and delivered quickly. Packaging was a little light just a bag but all was ok. ...Claire sutton
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Just what I was looking for and a quick delivery. ...Norman Scott
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I have ordered toilet seats from My Tub Ltd on several occasions now and I have always found the service to be fast and reliable. The website is very user friendly and I am always kept up-to-date with emails. Thank you. ...Lisa Smith - Bircham Dyson Bell
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Nice product, cracking price. Only slight complaint is that it took nearly a week to be given a delivery date. Would recommend though. ...David Townend
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Order was recieved on time, as per specification and in excellent condition! Well done! ...A Prokopchuk
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Thank you for a very efficient service especially when I had originally ordered the wrong size and still gor new one with me within 3 days. Also customer service were very polite and friendly. Would highly recommend MyTub.
Thanks
Kate ...Kate Macauley
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Rare vintage gas fire radiants arrived promptly and in first class condition despite the snowy weather, very satisfied indeed! ...David Tong
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