No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful.
...Aidan Murphy CT Electric
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fantastic great service well informed
...paul errington
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The original taps ordered were discontinuid and after searches alternatine replacements bathroom mixer taps from other makes were recommended. It is appreacheated the time and expertise that your staff gave to my enquiry and are to be highly commended. I have no problem in highly recommending your company to any contacts that are in need of plumbiing items or plumbing asvice
Ray Solley
Tenterden Kent.
...Raymond Solley
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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Excellent service, delivered on time. One of the items was damaged. But response was quick and efficient and a replacement was sent and delivered the next day.
...J SHEPHERD
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Faulty item sent out first time but the speed with which a replacement was sent was staggering. I missed delivery of it the first time because it came so fast. Excellent service from a company that obviously values its customers. Well done.
...Graham Wright
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Dear All at my Tub
A thank you for sorting out the problem we had in getting a non return valve. It hi lighted a problem with your web site but was impressed at the length you went to in order to sort the problem, keeping me informed at all times. Regards A Satisfied customer.
...Mr S Bell
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Speedy delivery, good prices and a good product range too... Cant ask for much more. All around good service. Thanks.
...Duncan Bamford
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The soap dispenser arrived on the date stated but was slightly defective. I phoned the local supplier and it was replaced the following working day. Excellent service.
...peter dutton
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THANK YOU FOR FINDING THE TOILET SEAT AND KEEPING ME INFORMED.
...Peter Mounty
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£
£16.37 
