The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future ...david shepherd
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An excellent service received. The order was received very quickly and the item was great value. I will most definately use again! Many thanks. ...Paul Hodgins
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you ...Mrs Catherine Dobson
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Very helpful service. Found obscure tap valves for me. ...Steve Williamson
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The services and shopping experience with MyTub from ordering to
delivery were 1st class ...ian boyd
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Goods received as ordered and as per estimated delivery date. Thank you. ...Adrian Porter ta
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recieved with thanks ...mitchellspipeservices
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Best price on the net great communication .would use again. ...Paul glynn
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friendly , helpful service,good communications...would highly recommend,many thanks ...michael moore
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Yes I received my goods very good service thanks ...Sheila Knowles
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