we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
------------- ------------- --------------
Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
|
wonderful service, product at a good price, kept informed on progress of order and fast delivery. Will certainly use again and recommend so easy to order online. Thank you. ...Christine A McCready
|
Great. Item arrived as promised, item as described & cheaper than elsewhere. Very pleased. ...Barry Coleman
|
order was fine...exactly what was expected. ...c farmer
|
Thanks for your excellent service. Will use you again when necessary ...Norman Kaye
|
All good. great prices, fast delivery, kept well informed of delivery time and date. ...koreana
|
Good service good price and good timely delivery ...Jonathan Finnerty - Green Unit Limited
|
Brilliant service, ordered Sunday, delivered Tuesday! ...Myra Field
|
The service was exeptional. From speaking to staff to confirm the availability of the part to the very fast delivery time i arrived the very next day before 8.30am. Thank You.
...David Clark
|
Required replacement aerators for Magiglo open basket gas fire. This company had them in stock at a reasonable price in comparison to other firms. Ordered and was impressed by the customer care with continually update e mails on progress of the order. Delivery was personally carried out by the company and not by courier or post office which meant that the delicate fragile aerators had not been thrown about in transit. Good to see that in this day and age that a company still had Customer care at heart. ...Michael Fellows
|