Although what I ordered was the cheapest I could find online, the delivery of around 2 weeks was very long, especially when most sites nowadays offer a two or even next-day delivery. Two weeks without a fully-working shower is a long time to have to wait.
When the parts were delivered I wasnt home, so they were taken to a centre, more than a 90 minute trip from my house, which was quite inconvinient.
Still, I have the parts now, Ive fitted them and my shower is as good as new. ...Graeme Sayer
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Delivered as promised - goods exactly as advertised - unbeatable price ...Mr R Nisbet
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Thank you
Kept fully informed of the product availability and options avaialble.
Delivery made in promised timescale ...Mr J P Lightfoot
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Excellent service, prompt and very efficient. " The John Lewis of the plumbing industry". ...Marjorie Walker
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Thanks for the e-mails keeping me in touch with my order,and for your quick delivery!
regards,Bill Leathley ...W.E.LEATHLEY
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Nice friendly service, with regular updates.
Regards,
Mark ...MARKABRAHAM
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Excellent service/price, kept us informed of progress of order, goods received at 7.10am on the given date. Would certainly consider using the company again when the need arises.
...Shirley Keen
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Excellent service, kept informed from start to finish. Good prices and free delivery. Would definitely recommend and use again without hesitation. ...Mike Willcocks
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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Thank you for sending my loom part.It did arrive on time.Bob ...robert lear
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