Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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very helpful and excellent service
...Andrew Halpin
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It's a good no-nonsense steel bath - we have two of them now. Your service was excellent and the delivery man very helpful - he even gave me time to check the bath for damage before he left. Thanks.
...Rob Ellis
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Best prices and superquick delivery with regular e-mail status updates.
...Sandra Wiseman
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Excellent service, been struggling to find this item locally but placed the order and 2 days later it arrived.
Thanks
...daniel macdonald
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part arrived today. excellent speedy service. would use your company again. thanks alot
...steve glover
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Thank you for the prompt and helpful service in providing the part ordered. I shall certainly be recommending you to others and using you again.
...Neil Scroxton
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Part was in stock easy to purchase online and arrived very quickly, excellent service.
...Russell Kenneth long - Gasplumb Ltd
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Really helpful sales and support staff, only negative is that the three ordered items were each delivered separately. One of the delivery drivers left a message that the item was to returned to depot whereas it had infact been left with a neighbour. Suggest that items ordered together are dispatched together Itll save on your delivery costs an make tracking easier.
...Roy Pittman
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Excellent service and excellent price - well done!
...Terrence Wheatcroft
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£
£342.09 
