|I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
...Mr K. Chapman
|Helpful staff....the right parts delivered with a smile early the next day.
A rarity these days but well done .Many Thanks a great service.
|I ordered an Astracast sink on Monday evening and it was delivered Friday morning. Im happy with that turnaround time, however the sink didnt have a waste kit with it. Now that I search your site I find it for around Â£5, but would have to pay Â£12 to get it delivered. The waste kit page for WK0285 has a link to an Astracast pdf spec where I can see exactly which sinks come with a waste kit included, and for those that dont, the corresponding waste kit code to order. If that same pdf link was on the web page for SX0843SX sink that I ordered, then I would have worked this out and ordered the waste kit too. Or, as with other sites, it would be useful to have a related products link, as I cant imagine there are many people that want to buy a sink without its associated waste kit. Now although
|A very good service.
|Hi everyone, the service i have received has been excellent. Everyone has been polite and delivery came on the day stated. The only problem i have is that i cannot access my account. I put my email address in and ask for another password, but nothing is sent to my inbox. Ive done this atleast 3 times Can you clarify what im doing wrong Thank you.
|Good service - well done!
|Very helpful on the phone before I placed my order. Speedy delivery for an item I wa struggling to get anywhere else! Would definately use again.
...Angie Stuart - James Laing
|Order arrived intact and on time. Thank you.
|I will certainly be using Mytub again, delivery could have maybe been a little quicker. Kept well informed on order progress.
|Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process.