|Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
|Good website which is very easy to navigate. Excellent prices which are very easy to pay. My only moan is why it was not possible to tell me that one item was out of stock with the manufacturer until the day delvery was due. Communication with me was good when thi happened - though too late to be practically useful as opposed to "just reassuring". Of course when youre buying over the internet, reassuring is very important when there is a glitch. All in all, a very crieditable effort by real people who do their best - which is not at all bad.
...Mr Mark Shaw
|Many thanks for sorting out the problem of delivery.
|Delivery could have been quicker, especially for price.
Prompt email response to delivery queries.
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Our infrastructure is geared up for orders over the £25, hence the free delivery.
|Very pleased with my goods.And the service.And the price i got it for. No problems at all. thanks.
...m b eales
|Excellent price, excellent delivery. I was out but driver hid package and left note re directions. Excellent Service. Will recommend and use again. Thanks for opportunity to congratulate.
|Very happy with the service over all and incredibly happy with the price. Would use again speedy delivery and great contact.
|Excellent service, all fitted so thanks once again.
|I was very pleased that you managed to source a limited product, when you did not have stock.
...Mr Brian Humphreys
|Our boiler arrived on time, thank you for your help regarding installation!