Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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The service was exeptional. From speaking to staff to confirm the availability of the part to the very fast delivery time i arrived the very next day before 8.30am. Thank You.
...David Clark
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The sink I ordered was damaged when delivered but a quick phone to Laurie had a replacement winging it's way to us within a few days. No fuss, no problem. The delivery driver with the replacement waited until we'd unpacked the new sink and checked it before leaving. Great service. ...Lindsey Knox
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Thank you so much for my order, which I was really happy with and the delivery service was 100%. ...Joan Stockton
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The order turned out to be more complicated than I thought, but MyTub stuck with it until I had the items I needed. Their communication was excellent throughout, and I am very impressed with the level of service. I will definately use MyTub again. ...Robert Walton
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A little hiccup with the delivery, however it was sorted out within an hour.
Product is exactly what I ordered and at a good price
Thank you and yes I would shop with you again
...Steve Lomax
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Two Push Buttons arrived in good time and now fitted and working.
Thank you for prompt service. ...Keith Mullen
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Very good service. My only suggestion would be to give some idea of delivery time - even just morning or afternoon would be a help. ...David Martin
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Excellent product delivery and packaging very good would recommend to use again ...william quilter
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Good service thank you. Nice to be updated with delivery dates. Delivered on day said. Good price compared to same item on other sites. ...Christine Missenden
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